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Blog

Aliys, world-leader in cloud intelligence solutions, will take part in the forthcoming Mobile World Congress in Barcelona

At the MWC in Barcelona Alisys will present the next generation of digital platforms, which improve both interaction and communication with clients.

Alisys will be participating in the 2017 Smart City Expo Casablanca

Casablanca is the official host city for the second edition of the Smart City Expo. Alisys will attend the event which is promoting smart and sustainable models for cities.

Endesa and Alisys showcased an Artificial Intelligence prototype for customer service at the MWC

The prototype has been shown this week in stand #36 into Spain Pavillion, in Congress Square (CS60 y CS73).

The use of bots for customer care

Artificial Intelligence for customer care is here to stay. The use of automated processes to respond to user inquiries and requests is destined to redefine customer care by allowing natural user interactions while lowering wait times. 

The disruptive transformation of customer care through Artificial Intelligence

Customer care has a loyal ally in Artificial Intelligence, which incorporates advanced tools capable of providing completely personalized, accurate service in real-time.

Alisys launches Alisys Host, a personal assistant for the Mobile World Congress

Alisys has launched Alisys Host, a service that allows real-time chat with an agent via Telegram, Twitter y Facebook Messenger before and during the MWC.